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Access to Opticians

If you have concerns about your eye(s) or vision you should phone your normal Optician as a first step (link to  If it does not offer telephone support (or if calls are not transferred to another practice) then phone the closest local Optician that does. You will then be given further help and advice from an optometrist. If it is then decided that an emergency appointment is required, then this will be arranged for you. This will normally be at an optometry practice but, only if absolutely necessary, hospital consultations can also be organised. 


As from 7th April emergency eye appointments in the community are only available from a limited number of Opticians. These have the Personal Protective Equipment (PPE) required to reduce the infection risk for both patients and practitioner'

The link will be updated regularly so that patients will be able to access the optometrist that are available.


NHS Fife Website for Information on Local Health & Social Care Services


NHS Fife has launched a new website to keep patients informed about local health and social care services during the coronavirus pandemic.


As part of efforts to keep local people informed about changes in health and social care provision, NHS Fife has developed a new website which provides a one-stop-shop for updates on local healthcare services during the Covid-19 pandemic, including our acute hospital services and community services managed by the Fife Health & Social Care Partnership.

The new website, which can be accessed at, brings together a range of information about local healthcare services and signposts to helpful guidance from NHS Inform and Scottish Government to support people to limit the spread of the virus here in Fife. The site also includes materials in a range of languages, as well as British Sign Language for those with a hearing impairment

Criteria for 12 Week Shielding Letter


Scottish Government is in the process of identifying and sending letters to patients who fall into a 12 week shielding category.


If you do not fall into one of the groups below you will not receive a letter to follow their advice on 12 week shielding.   If you feel do fit in to one of the groups and have not received a letter from Scottish Government by 6 April 2020 please contact the Practice on 01592-805100


Group 1 - Solid organ transplant recipients


Group 2 - People with specific cancers

This is made up of five sub-groups. They are:


  1. People with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer;
  2. People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment;
  3. People having immunotherapy or other continuing antibody treatments for cancer;
  4. People having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors; and
  5. People who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs.


Group 3 - People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD


Severe Asthma is defined as:

Patients who have been prescribed a medicine for asthma for at least 4 of the 6 months (July to December 2019) AND have also been prescribed Prednisolone for at least 4 of the 6 months (July to December 2019).


Severe COPD is defined as:

Patients who have been prescribed Roflumilast in either or both November and December 2019 OR who have been prescribed a Long Acting Beta Agonist (LABA) and a Long Acting Muscarinic Agonist (LAMA) and an inhaled corticosteroid (ICS) (as either 3 separate medicines, combinations of single and dual medicines or as triple therapy) in either or both November and December 2019.


Group 4 - People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell disease)


Group 5 - People on immunosuppression therapies sufficient to significantly increase risk of infection

  • Azathioprine
  • Mycophenolate (both types)
  • Cyclosporin
  • Sirolimus
  • Tacrolimus


Group 6 – People who are pregnant with significant heart disease, congenital or acquired

Further information on this can be found by visiting    


 Due to the evolving Coronavirus situation, we are taking proactive steps to minimise the exposure risks to all of our patients and staff. 

We will now be utilising telephone and video consultations where possible, to assess and advise the majority of patients requiring new appointments.

The Practice telephone lines are in operation 8am – 6pm. All appointments will be triaged by a GP.


As from MONDAY 23 MARCH 2020 any calls/enquiries regarding Coronavirus will be dealt via a 24hour dedicated helpline. You can access this by calling 111.     DO NOT CALL OR VISIT THE PRACTICE WITH ANY COVID19 ENQUIRES YOU MUST CALL THE DEDICATED HELPLINE ON 111.

To limit the footfall to the Practice. If you have not been triaged and given an appointment to attend ,you must not come to the Practice. We can be reached on 01592-805100


It has been announced by the Scottish Government that effective 16/03/20, anyone developing symptoms consistent with COVID-19, however mild, should self-isolate for 7 days from the onset of symptoms as per existing advice.  In addition, it is now recommended that anyone living in the same household as a symptomatic person should self-isolate for 14 days. DO NOT VISIT THE SURGERY FOR RISK OF INFECTION SPREAD.

The most common symptoms of COVID-19 are recent onset of:

  • New continuous cough and/or
  • High temperature

If symptoms worsen during home isolation, or are no better after 7 days, please phone the NHS 24 hour helpline 111

Public Health England (PHE) have produced advice for people who have symptoms and are self-isolating which can be viewed via the following link:

Could I have Coronavirus (COVID-19)? Use the following link initially to find out what to do next if you have developed any of these symptoms and are worried about Coronavirus (COVID-19):

A list of current updated affected countries is available via:

Otherwise between 8am - 6pm please contact the practice 01592-805100 for advice, or out with practice hours please contact NHS 24 (111).

Prescription Ordering


The timeframe for ordering prescriptions remains the same during the Coronavirus situation. DO NOT order your repeat medication earlier or ask for a double issue as it will not be given. When ordering please ensure you indicate a destination pharmacy as you will not be able to pick up your prescription from the surgery. The name of your chosen pharmacy will be added to your notes for future use. You can also order your medication via the pharmacy - please allow at least 3 days for this method of ordering. If you are registered for our online repeat medication ordering, this is the most convenient method and you can also track the status of your order. To register for online repeat medication ordering please call the Practice on 01592-805100.

 Social Distancing


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